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FAQ

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It is possible to transfer a license to another iLok account using iLok License Manager software.
Right-click on the license you wish to transfer and, in the menu that will appear, choose the Transfer License… command:


The most important details about a License Transfer are mentioned in this screen, that will appear during the Transfer process:


Synchro Arts will be notified of your transfer request and approve it, or notify you of any problem.
 
Please note:
Educational Discount Licenses cannot be  transferred to or sold to anyone else – please see our Educational Terms and Conditions.
Additional fees may apply for licenses purchased using a Loyalty discount or crossgrade; please see Points 10.2 and 10.3 of our Terms And Conditions.

Also note: due to a recent increase in copy protection fraud, iLok licenses must be at least 90 days old before they can be transferred to another user. A message will notify if your license is not old enough to be transferred.
(The message below was posted in early October, 2020.)
 



For assistance with this specific situation, or if you have any other question or difficulty, please email support@synchroarts.com for assistance.