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  • VocAlign Ultra - Upgrade from VocALign Project - FAQ
    /faq/vocalign-ultra-upgrade-from-vocalign-project
    You MUST have a VocALign Project license in your iLok account to activate this upgrade. The VocAlign Project license in your iLok account will be replaced by a new License Group which contains your license for VocAlign Ultra and VocALign Project. ...

  • VocAlign Ultra - Upgrade from VocALign Pro 4 - FAQ
    /faq/vocalign-ultra-upgrade-from-vocalign-pro-4
    You MUST have a VocALign Pro license in your iLok account to activate this upgrade. The VocAlign Pro license in your iLok account will be replaced by a new License Group which contains your license for VocAlign Ultra and VocALign Pro. You can put ...

  • Where is my invoice - FAQ
    /faq/where-is-my-invoice
    Your invoice pdf can be accessed from your order email. Please select "View this invoice as a pdf file" which can be found under the date of the invoice.

  • Where is my activation code - FAQ
    /faq/where-is-my-activation-code
    If you have placed an order with Synchro Arts Ltd but not received your email containing your iLok activation code, please check your spam folder first. If you still can't see it, please email sales@synchroarts.com with your order reference and date ...

  • Do previous rentals of VocALign PRO 4 count if I rent VocALign Ultra? - FAQ
    /faq/do-my-rentals-of-vocalign-pro-4-count-if-i-rent-vocalign
    If you have previously rented VocALign PRO 4 then your rentals will count towards your total when you rent VocALign Ultra. You can carry on renting VocALign PRO 4 if you prefer. Please click the "Legacy Products" tab in our store. You will receive a ...

  • Can I purchase VocALign Ultra with a discount if I have Revoice Pro 3? - FAQ
    /faq/can-i-purchase-vocalign-ultra-with-a-discount-if-i-have
    We are only offering crossgrade discounts to Revoice Pro 4 owners to enable them to purchase VocALign Ultra at a discount. If you have Revoice Pro 3 you can choose to upgrade to Revoice Pro 4 and purchase a "VocALign Ultra - license for Revoice Pro ...

  • Can I use my company VAT number? - FAQ
    /faq/can-i-use-my-company-vat-number
    For EU customers, at checkout, please tick the box "Company" and enter your VAT number in the box below. Your total will then be recalculated to reduce VAT to zero.

  • Can I use an eLicenser? - FAQ
    /faq/can-i-use-an-elicenser
    You cannot install the VocALign Pro, VocALign Project or Revoice Pro licenses on an eLisenser USB key or a USB memory stick. The VocAlign Pro or Revoice Pro license must be installed on an iLok USB Key (version 1, 2 or 3) The VocAlign Project ...

  • PayPal returned an error, please try different card. - FAQ
    /faq/paypal-returned-an-error-please-try-different-card
    If you see the following error in PayPal: PayPal returned an error, please try different card. Make sure you are using your credit card's registered country in our store.

  • Can I use one license on multiple machines? - FAQ
    /faq/can-i-use-one-license-on-multiple-machines
    You can install the software on any number of machines. Once activated, move your Synchro Arts license onto an iLok USB Key (using the iLok License Manager). The software will then run when the iLok is plugged into any machine on which the software ...

  • Can I pay by bank transfer? - FAQ
    /faq/can-i-pay-by-bank-transfer
    Please email sales@synchroarts.com

  • Can I get another Trial or extend my Trial period? - FAQ
    /faq/can-i-get-another-trial-or-extend-my-trial-period
    Please email sales@synchroarts.com listing: - Which product you would like to trial for 14 days - Your iLok Account ID

  • Order or Authorization Problem? Are you waiting to receive your iLok License Activation Code? - FAQ
    /faq/order-or-authorization-problem-are-you-waiting-to-receive-your-ilok-license-activation-code
    If you have ordered from our store and have not received an email containing your iLok Activation Code, please: Check your email SPAM, JUNK, CLUTTER and INBOX folders for an email from synchroarts.com that contains the information you need. If you ...

  • Can you please send me an invoice for my recent purchase? - FAQ
    /faq/can-you-please-send-me-an-invoice-for-my-recent-purchase
    Please contact sales@synchroarts.com with your Order Reference Number.

  • Why have I received a “Pending Order” email? - FAQ
    /faq/why-have-i-received-a-pending-order-email
    If you have received a Pending order notice for a rental or an upgrade, this means your order needs to be checked manually. You should receive your purchase or a response by email within 24 to 48 hours.

  • What are the main differences between VocALign Project, VocALign Pro and Revoice Pro? - FAQ
    /faq/what-are-the-main-differences-between-vocalign-project
    Visit our Compare Page to find out: //www.synchroarts.com/compare

  • I think I am running my software as a DEMO/Trial version. How do I find out? How do I get the full software? - FAQ
    /faq/i-think-i-am-running-my-software-as-a-demo-version
    Synchro Arts software only comes as fully functional software. The only difference is in the iLok license; a Trial license will expire; a full license will not. Please log onto your iLok account using iLok License Manager software and check your ...

  • How many licenses do I get when I purchase a product. - FAQ
    /faq/how-many-licenses-do-i-get-when-i-purchase-a-product
    Since we started in 1995, it has been Synchro Arts’ policy is to provide our customers with 1 license for each license purchased, in the same way as you get one computer or one piece of hardware when you purchase one item. If we offered two ...

  • Titan 4 will not run on macOS 10.15 Catalina and future versions of macOS - FAQ
    /faq/titan_4_will_not_run_on_macOS10_15
    ... NOTE, if you are purchasing TITAN now, or want to continue to use it you will need to provide and maintain the following versions of software: macOS 10.14 or earlier. (Note it is not possible to install macOS 10.14 on a computer which is supplied ...

  • 5 Key Differences Between Revoice Pro and VocAlign Ultra - Blog
    /blog/5-key-differences-between-revoice-pro-4-and-vocalign-ultra
    ... them out before purchasing.

  • Titan - Future Development, Sales and Support - Blog
    /blog/synchro-arts-titan
    ... NOTE, if you are purchasing TITAN now, or want to continue to use it you will need to provide and maintain the following versions of software: macOS 10.14 or earlier. (Note it is not possible to install macOS 10.14 on a computer which is supplied ...

  • Search
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    ... Protection Purchasing Products Overview Functionality Troubleshooting Uninstall Revoice Pro Manual Help Music Production Post Production Tips and Tricks Tested with Cubase Pro 10.0.15 Trial Demo ARA ARA2 ableton vocalign vocals reaper logic ...

  • Technical Support Request Form
    /technical-support-request-form
    ... is about sales, purchasing issues or upgrades, please click here. Please ensure you have visited our FAQ page before you submit a support request.

  • VocAlign Ultra - Music Tech - February 2021 - Reviews
    /reviews/vocalign-ultra-music-tech-review-february
    ... you won’t regret purchasing a licence. You might even think of it as buying back time to spend on doing something more creative or relaxing." Rating: 8 / 10 Read the full review here

  • Technical Support Request Form
    /technical-support-request
    ... is about sales, purchasing issues or upgrades, please click here. Please ensure you have visited our FAQ page before you submit a support request.

  • Get Support
    /faq
    ... Protection Purchasing Products Overview Functionality Troubleshooting Uninstall Revoice Pro Manual Help Music Production Post Production Tips and Tricks Tested with Cubase Pro 10.0.15 Trial Demo ARA ARA2 ableton vocalign vocals reaper logic ...