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99 results
  • Titan Copy Protection - FAQ
    /faq/titan-copy-protection
    Titan 4 uses a license that must be installed on an iLok USB Key.

  • UnZip Error - FAQ
    /faq/unzip-error
    You may see the following error when trying to start Revoice Pro. This error can occur if the current users temporary directory (i.e. 'UsersUSERNAMEAppDataLocal') is either full, inaccessible or hampered in any way. To empty a system's TEMP ...

  • The computer that has my VocALign Project license no longer works how can I recover the license? - FAQ
    /faq/the-computer-that-has-my-vocalign-project-license-no-longer
    Please contact support@synchroarts.com with your iLok user ID and we will re-activate your license. Please note we only reactivate full licenses not 14 day demo licenses.

  • Studio One crashes when starting - FAQ
    /faq/studio-one-crashes-when-starting
    There may be a problem if any waves plug-ins are installed. Please try the following steps. (i) Close Studio One (ii) Open the folder "/Library/Audio/Plug-Ins/VST3" in Finder. (From an open Finder window type and then copy the path ...

  • Stereo output not created - FAQ
    /faq/stereo-output-not-created
    If you use the Quick Doubler on a mono track to create a stereo Double and send the result to a stereo track may only get a mono output. If you select an area in the output stereo track you will get a stereo output. You may have to set ...

  • Using VocAlign With Cakewalk SONAR - FAQ
    /faq/using-vocalign-with-cakewalk-sonar
    How to use the VocAlign VST 3 plug-in with SONAR X3 The screen shots in this description use VocALign Project 3, the operating steps are the same for VocAlign Pro 3. 1) Add VocALign as an effect in the track which contains your Dub audio. (In this ...

  • Vocalign failed to complete the last operation Unknown Error: 2920 - FAQ
    /faq/vocalign-failed-to-complete-the-last-operation-unknown-error-2920
    This error occurs if there are long areas of silence in the signal. (Greater that 10 seconds.) To avoid the error align the signal in smaller sections without the silence.

  • VocALign PRO - Copy Protection and Authorization - FAQ
    /faq/vocalign-pro-copy-protection
    VocALign PRO uses a license that must be installed on an iLok USB Key. If you received a VocALign PRO Activation Code it should look like this: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XX (where X's are numbers) Note that this code is NOT a licence ...

  • VocALign not processing stereo files - FAQ
    /faq/vocalign-not-processing-stereo-files
    VocALign Project and VocALign Pro Audio Unit plug-ins are not processing stereo dub files correctly. Fixed in: VocALign Project 3.1.2 and VocALign Pro 4.2.2

  • VocALign not displayed in Reaper - FAQ
    /faq/vocalign-not-displayed-in-reaper
    If the VocAlign VST3 plug-in is installed but not displayed in Reaper you may need to have Reaper to rescan the VST plug-ins. Open the Reaper preference panel and make sure the VST3 plug-ins paths includes c:Program FilesCommon FilesVST3 Then press ...

  • VocALign is not aligning correctly (or failing to align) - FAQ
    /faq/vocalign-is-not-aligning-correctly-or-failing-to-align
    FIRST: Listen to the signals and also in the top window, examine the yellow aligned Dub energy trace and how it matches the blue guide energy pattern to hear and see where the alignment is going wrong. Try to find if VocALign is not aligning the ...

  • Samplitude Compatability - FAQ
    /faq/samplitude-compatability-1
    VocALign Project 3 and VocALign Pro 4 VST plug-ins do not currently work with Samplitude. The capture sequence does not work and the side chain input selector is not displayed by Samplitude.

  • Samplitude Compatability - FAQ
    /faq/samplitude-compatability
    The Revoice Pro Link plug-ins do not work with Samplitude.

  • Protected Regions - Why can't I move the red brackets? - FAQ
    /faq/protected-regions-why-cant-i-move-the-red-brackets
    There are two things to check: You need to select the APT process which the Dub with the Protected Region is the input to. (You most easily select an APT process by clicking either the Dub Process Control Block or the Output.). It will become green ...

  • Pro Tools Error -7054 - FAQ
    /faq/pro-tools-error-7054
    Pro Tools reports error -7054 when loading VocALign. Resolved by deleting and re-installing VocALign.

  • Pro Tools 9 - "Could not complete your request because the magic ID does not match while translating Tracks." - FAQ
    /faq/pro-tools-9-could-not-complete-your-request-because-the-magic-id-does-not-match-while-translating-tracks
    Upgrade to Titan 4.0.9 or higher, for more information download Titan from Downloads.

  • Pro Tools 11 may crash when loading VocALign or the only the background of the VocALign window may be displayed. - FAQ
    /faq/pro-tools-11-2-and-11-3-may-crash-when-loading-vocalign-or-the-only-the-background-of-the-vocalign-windows-may-be-displayed
    Pro Tools 11.2 and 11.3 may crash when loading VocALign or the only the background of the VocALign window may be displayed. This has been fixed in VocALign Pro 4.2.4 and VocALign Project 3.1.4

  • Pyramix - FAQ
    /faq/pyramix
    VocALign and Revoice Pro use VST 3 plug-ins. VST 3 plug-ins are not suported by Pyramix.

  • Revoice Pro 2 on OS X 10.9 or later - FAQ
    /faq/revoice-pro-2-on-os-x-10-9-or-later
    If you are using Revoice Pro 1 or 2 on OS X 10.9 or later you need to disable App Nap. App Nap freezes applications to save power, however this can cause your host DAW to lockup when it uses the Revoice Pro plug-ins. To disable App Nap select the ...

  • License Error - Revoice Pro 3 - FAQ
    /faq/revoice-pro-license-error
    When starting Revoice Pro you may see the following message: When you receive this message it typically means that the service (PACE License Services) has either quit unexpectedly, stopped running, did not install properly or never starts on system ...

  • Revoice Pro 3 - Copy Protection and Authorization - FAQ
    /faq/revoice-pro-copy-protection
    Revoice Pro uses a license that must be installed on an iLok USB Key. If you received a Revoice PRO Activation Code it should look like this: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XX (where X's are numbers) Note that this code is NOT a licence but ...

  • Revoice Pro and Studio One - FAQ
    /faq/revoice-pro-and-studio-one
    When using Revoice Pro with Studio One, in the Studio One preference panel you should enable Ask to copy external files when saving Song This ensures any audio files dragged from Revoice Pro are saved in your Studio One project.

  • Revoice Pro 3 and SONAR X3 - FAQ
    /faq/revoice-pro-3-and-sonar-x3
    A guide to using Revoice Pro 3 and SONAR X3 using VST 3 plug-ins 1) Open SONAR X3 and Revoice Pro 3 In this example track one in SONAR contains the guide audio and track 2 the dub. 2) Add the Revoice Pro Link as an effect on SONAR track one 3) In ...

  • VocALign Pro crashes Pro Tools on Snow Leopard - FAQ
    /faq/vocalign-pro-crashes-pro-tools-on-snow-leopard
    You need to use the latest verison of VocALign Pro. You can download this version from Downloads

  • VocALign Pro does not work with Pro Tools 6.9 or earlier - FAQ
    /faq/vocalign-pro-does-not-work-with-pro-tools-6-9-or-earlier
    You need to use VocALign Pro version 4.0 with Pro Tools 6.9 or earlier. You can download this version from VocALign Pro 4.0

  • Why is the Doubler output level about 1 db lower than the input signal? - FAQ
    /faq/why-is-the-doubler-output-level-is-about-1-db-lower-than-in-input-signal
    Why is the Doubler output level about 1 db lower than the input signal? We reduce the gain slightly to allow head room as we process the signals - part of the process creates a small gain. Reducing the overall gain by 1 db avoids any possibility of ...

  • Why is audio not spotting to the right timecode? - FAQ
    /faq/why-is-audio-not-spotting-to-the-right-timecode
    WARNING FOR PRO TOOLS 10 USERS. If you are capturing audio with Revoice Pro Link Plug-in do NOT use BAR BEATS setting in Pro Tools 10 and 10.1. There is a Pro Tools bug that will place the captured audio at the wrong time code in Revoice Pro. AVID ...

  • Why have I received a Pending Order email? - FAQ
    /faq/why-have-i-received-a-pending-order-email
    If you have received a Pending order notice for a rental or an upgrade, this means your order needs to be checked manually. You should receive your purchase or a response by email within 24 to 48 hours.

  • Why do I see Failed to Write and get asked about read/ write permissions when I try to install the version of Rewire that comes with Revoice Pro? - FAQ
    /faq/why-do-i-see-failed-to-write-and-get-asked-about-read-write-permissions-when-i-try-to-install-the-version-of-rewire-that-comes-with-revoice-pro
    Stop all audio applications running. Go to the folder "/Library/Application Support/Propellerhead Software/Rewire". Delete or rename the file Rewire.bundle. Start Revoice Pro and press the Rewire button. The correct version of the file should then ...

  • Why is the timing of the start of the output Dub wrong? - FAQ
    /faq/why-is-the-timing-of-the-start-of-the-output-dub-wrong
    Sometimes there is a breath or other noise at the start of the Guide or Dub that is not in the other track. This can throw the timing of the processed signal's start and following sections out of alignment. Try moving the start of the APT Process ...

  • Why isn't VocALign Pro or VocALign Project appearing in Sonar's Region FX Menu ? - FAQ
    /faq/why-isnt-vocalign-pro-or-vocalign-projet-appearing-in
    These instructions appy to the Windows version of SONAR. If you cannot see VocALign Pro or VocALign Project in Sonar's Region FX Menu there are four things to check: 1) Have you downloaded the correct version of VocALign? If you are running the 64 ...

  • Does VocALign work with Adobe Audition CC? - FAQ
    /faq/does-vocalign-work-with-adobe-audition-cc
    How to use the VocALign VST3 plug-ins with Adobe Audition CC. You must use VocALign Project 3.1.3 VST or VocALign Pro 4.2.3 VST or later with Audition. Earlier versions of VocAlign Project and VocAlign Pro will not work correctly. The screen shots ...

  • How to move an iLok license - FAQ
    /faq/how-to-move-an-ilok-license
    How to move a VocALign Project license to a machine location and back to your account. If you are moving a license between machines you need to start on the source machine. Open the iLok license manager and move the license from the machine to the ...

  • Save Audio Files with Project - FAQ
    /faq/save-audio-files-with-project
    To make sure audio files created by Revoice Pro are saved in your Logic project select Save As in Logic then select Copy the following files into your project: Audio Files

  • Will VocALign support ARA 2 in Logic 10.4? - FAQ
    /faq/will-vocalign-support-ara-2-in-logic-10-4
    When we have access to Logic Pro 10.4 with the final ARA 2 specification we will check if the implementation is compatible with the requirements for VocALign Pro and VocALign Project. (The VST version of ARA used by VocALign in Studio One required ...

  • Why do I get the error: Cannot find start of Dub Signal? - FAQ
    /faq/why-do-i-get-the-error-cannot-find-start-of-dub-signal
    The start and end of the Guide and Dub Input Process Control Blocks define the range of the audio above the blocks that will be processed. If there is no audio above Dub Process Control Block, no audio is being input to the process.

  • Why can't I select audio waveforms? - FAQ
    /faq/why-cant-i-select-audio-waveforms
    You probably need to RIGHT CLICK in the track waveform area and select "Edit Audio" in the pop-up window. Then LEFT CLICK the waveform and it should turn green indicating it is selected. The process information panel at the right of the track should ...

  • VocALign Project 3 Unknown error 2032 - FAQ
    /faq/vocalign-project-3-unknown-error-2032
    Reported in DP 7 and 8 and when working standalone. Program is not opening AIF audio files correctly. Fixed in VocALign Project 3.1.2 Release2015-02-12

  • VocALign Pro is not compatible with Studio One - FAQ
    /faq/vocalign-pro-is-not-compatible-with-studio-one-1
    If you select the VocALign menu in Studio One you may see the following message. You need to update to the ARA compatible version of VocALign Pro. You can download the latest version of VocALign Pro from //www.synchroarts.com/downloads

  • VocALign Project is not compatible with Studio One - FAQ
    /faq/vocalign-pro-is-not-compatible-with-studio-one
    If you select the VocALign menu in Studio One you may see the following message. You need to update to the ARA compatible version of VocALign Project. You can download the latest version of VocALign Project from //www.synchroarts.com/downloads Make ...

  • VocALign Pro installer does not work on Snow Leopard - FAQ
    /faq/vocalign-pro-installer-does-not-work-on-snow-leopard
    You need to use VocALign Pro version 4.1.5 You can download this version from Downloads

  • VocAlign Project or VocALign Pro is not appearing in Studio One. - FAQ
    /faq/vocalign-project-or-vocalign-pro-is-not-appearing-in-studio
    On OS X the VocALign Plug-ins are installed in the folder /Library/Audio/Plug-Ins/VST3 In Studio One open the menu item Studio One -> Preference The preference panel will be displayed, select the tab Locations -> VST Plug-Ins Make sure ...

  • VocALign Project & Pro with Pro Tools 10 - FAQ
    /faq/vocalign-project-pro-with-pro-tools-10
    VocALign Project 3 and VocALign Pro only work with Pro Tools 10 on versions of OS X supported by Avid. Pro-Tools Operating System Compatibility Chart If you are using OS X 10.9 or later you must use Pro Tools 11 or 12 and the AAX versions of ...

  • Where is the Plug-ins Installer for Revoice Pro - FAQ
    /faq/where-is-the-plug-ins-installer-for-revoice-pro
    The Plug-Ins installer was part of Revoice Pro 2 on OS X. Revoice Pro 3 installs the plug-ins when you start the application, there is no separate installer.

  • When starting Pro Tools 10 you see "Move Unauthorized Plug-ins" - FAQ
    /faq/when-starting-pro-tools-10-you-see-move-unauthorized-plug-ins
    You may see the following dialog box when starting Pro Tools 10 You should select Yes Revoice Pro installs two plug-ins for Pro Tools: An Audio Suite Plug-in that is compatible with Pro Tools 9 and 10. An AAX Audio Suite plug-in that is only ...

  • When I try to redeem my TRIAL License Code on iLok.com, why do I get the message "We're sorry, but that license code is incorrect"? - FAQ
    /faq/when-i-try-to-redeem-my-trial-license-code-on-ilok-com-why-do-i-get-the-message-were-sorry-but-that-license-code-is-incorrect
    You probably have already installed a Revoice Pro TRIAL license in your iLok account. You cannot run a second trail license. Contact Synchro Arts only if you have NOT run a trial and get that message.

  • What are the main differences between VocALign Project, VocALign Pro and Revoice Pro? - FAQ
    /faq/what-are-the-main-differences-between-vocalign-project
    Visit our Compare Page to find out: //www.synchroarts.com/compare

  • -7450 Error - FAQ
    /faq/7450-error
    Pro Tools -7450 Error on Windows and Mac This problem affects Pro Tools HD 8.1.1, Pro Tools 8.0.5, Pro Tools 9.0 This problem does not occur in Pro Tools 9.0.1 - 9.0.2 or later and earlier versions of Pro Tools 8 and Pro Tools 7. VocALign Project ...

  • Plug-Ins Installer Fails - FAQ
    /faq/plug-ins-installer-fails
    These instructions only apply to Revoice Pro 2 and 1 If the plug-ins installer fails to work on OS X 10.6.8 or earlier, go to the Extras folder and run Plug-Ins-Unsigned.

  • DAE Error -7450 - FAQ
    /faq/dae-error-7450
    Pro Tools -7450 Error on Windows and Mac This problem affects Pro Tools HD 8.1.1, Pro Tools 8.0.5, Pro Tools 9.0 This problem does not occur in Pro Tools 9.0.1 - 9.0.2 or later and earlier versions of Pro Tools 8 and Pro Tools 7. VocALign Project ...

  • Digital Performer - FAQ
    /faq/digital-performer
    VocALign Pro 4 does not work with Digital Performer. VocALign Project 3 will work using the VocALign menus in Digital Performer but only on OS X not Windows.

  • Cubase hangs when adding VocALign to a session with more than 2 tracks - FAQ
    /faq/cubase-hangs-when-adding-vocalign-to-a-session-with-more-than-2-tracks
    Cubase 5.1 hangs if VocALign is added to a track in a sesion with more than 2 tracks. Problem stops if Spectratronics Omnisphere plug-in is removed from the session.

  • Capture and Spot are very slow - FAQ
    /faq/capture-and-spot-are-very-slow
    The Capture and Spot operations are very slow. This has been fixed in VocALign Project 3.1.3 AAX and VocALign Pro 4.2.3

  • Can you please send me an invoice for my recent purchase? - FAQ
    /faq/can-you-please-send-me-an-invoice-for-my-recent-purchase
    Please contact sales@synchroarts.com with your Order Reference Number.

  • Does Revoice Pro 3 work with Adobe Audition CC? - FAQ
    /faq/does-revoice-pro-3-work-with-adobe-audition-cc
    How to use Revoice Pro 3 with Adobe Audition CC Importing Audio to Revoice Pro 3 from Adobe Audition 1) First, run Revoice Pro. 2) In Adobe Audition, perfom a scan for plug-ins. To do this choose Effects->Audio Plug-in Manager and click the button ...

  • Does Revoice Pro work with Final Cut Pro? - FAQ
    /faq/does-revoice-pro-with-with-final-cut-pro
    Revoice Pro needs to be able to spot aligned audio to a time code position. It is not possible to spot audio to timecode in Final Cut Pro, you have to manually position the audio. This leads to a very slow work flow. So we do not recommend using ...

  • Does VocALign work with Sony Vegas? - FAQ
    /faq/does-vocalign-work-with-sony-vegas
    VocALign Project 3 and VocALign Pro 4 are VST 3 plug-ins. Sony Vegas does not support VST3 plug-ins. The other plug-in formats of VocALign (AU, AAX and Audio Suite) are also not supported by Sony Vegas.

  • Does VocALign work with FL Studio? - FAQ
    /faq/does-vocalign-work-with-fl-studio
    VocALign Project 3 and VocALign Pro 4 VST3 plug-ins work with Fruity Loops Studio. See the following video from a demonstration of its operation. USING VOCALIGN WITH FRUITYLOOPS STUDIO GURU

  • Does VocALign work in Final Cut Pro? - FAQ
    /faq/does-vocalign-work-in-final-cut-pro
    VocALign Project and VocALign Pro do not work in Final Cut Pro. If you try to use the VocALign plug-in your Final Cut Pro project may crash.

  • Does Titan support Pro Tools 9 - FAQ
    /faq/does-titan-support-pro-tools-9
    Titan 4.0.9 or higher supports Pro Tools 9.0 for more information download Titan from Downloads.

  • Can I use one license on multiple machines? - FAQ
    /faq/can-i-use-one-license-on-multiple-machines
    You can install the software on any number of machines. Once activated, move your Synchro Arts license onto an iLok USB Key (using the iLok License Manager). The software will then run when the iLok is plugged into any machine on which the software ...

  • Can I use an eLicenser? - FAQ
    /faq/can-i-use-an-elicenser
    You cannot install the VocALign Pro, VocALign Project or Revoice Pro licenses on an eLisenser USB key or a USB memory stick. The VocAlign Pro or Revoice Pro license must be installed on an iLok USB Key (version 1, 2 or 3) The VocAlign Project ...

  • Audio not aligned correctly - FAQ
    /faq/audio-not-aligned-correctly
    In Pro Tools you need to ensure that the playlist option is selected at the top of the AudioSuite window. If this option is not selected the aligned audio will not be returned to the correct location.

  • Audio level change in Revoice Pro - FAQ
    /faq/audio-level-change-in-revoice-pro
    Ableton Live has a sample based gain control Revoice Pro does not have a gain control for each audio file so when you tranfer audio from Live to Revoice the level may increase when you play the audio in Revoice Pro. When you transfer the audio back ...

  • Audio is not aligned when using Logic 9 - FAQ
    /faq/audio-is-not-aligned-when-using-logic-9
    Make sure that you are using VocALign Project 3.0.1 AU or later which fixes an alignment problem with Logic 9. The latest version can be downloaded from Downloads

  • Audio does not appear when I select Spot - FAQ
    /faq/audio-does-not-appear-when-i-select-spot
    When using the Revoice Pro Link plug-ins in Pro Tools when you press Spot audio will apear in the timeline only if the USE IN PLAYLIST control is selected. If USE IN PLAYLIST is not selected the audio is added to the clip bin but not added to the ...

  • Audio Unit plug-in does not appear in Ableton Live - FAQ
    /faq/audio-unit-plug-in-does-not-appear-in-ableton-live
    Please see the following information AU plug-in doesn't appear in Live

  • Authorization of Revoice Pro 3 - FAQ
    /faq/authorization-of-revoice-pro-3
    Authorization of Revoice Pro 3 requires an iLok USB key. Please follow these steps carefully: If you haven't done so, Create an account on www.ilok.com, Download the latest iLok Licence Manager from www.ilok.com and install it. Plug your iLok (USB ...

  • Can I pay by bank transfer? - FAQ
    /faq/can-i-pay-by-bank-transfer
    Please email sales@synchroarts.com

  • Can I get another Trial or extend my Trial period? - FAQ
    /faq/can-i-get-another-trial-or-extend-my-trial-period
    Please email sales@synchroarts.com listing: - Which product you would like to trial for 14 days - Your iLok Account ID

  • Authorization of VocALign Project 3 - FAQ
    /faq/authorization-of-vocalign-project-3
    Please follow these steps carefully: If you haven't done so, Create an account on www.ilok.com, Download the latest iLok Licence Manager from www.ilok.com and install it. Run your iLok Licence Manager and sign in to your account. Go to the 'Redeem ...

  • Authorization of VocALign PRO 4 - FAQ
    /faq/authorization-of-vocalign-pro-4
    Authorization of VocALign PRO 4 requires an iLok USB key. Please follow these steps carefully: If you haven't done so, Create an account on www.ilok.com, Download the latest iLok Licence Manager from www.ilok.com and install it. Plug your iLok (USB ...

  • PayPal returned an error, please try different card. - FAQ
    /faq/paypal-returned-an-error-please-try-different-card
    If you see the following error in PayPal: PayPal returned an error, please try different card. Make sure you are using your credit card's registered country in our store.

  • Does VocALign work with WaveLab? - FAQ
    /faq/does-vocalign-work-with-wavelab
    VocAlign Project and VocALign Pro do not work with Steinberg's WaveLab editor. VocAlign Project and VocAlign Pro fully work with Steinberg's main editor products Cubase and Nuendo.

  • macOS 10.3 High Sierra - FAQ
    /faq/macos-10-3-high-sierra
    28 September 2017 No problems have yet been found with our products and High Sierra. The following products have passed our tests on macOS 10.3 High Sierra with the following DAW versions and the current verison of each Synchro Arts Product. Revoice ...

  • Logic Pro 10.4 does not show VocALign or Revoice Pro Audio Unit Plug-in - FAQ
    /faq/logic-pro-10-4-does-not-show-vocalign-or-revoice-pro-audio
    There seems to be a problem with Logic 10.4 recognising new plug-ins. Please try the following steps: Go to the folder ~/Library/Caches/AudioUnitCache Delete the file com.apple.audiounits.cache Empty the trash can Reboot the computer (We think this ...

  • Importing Audio into Digital Performer - FAQ
    /faq/importing-audio-into-digital-performer
    When you are using Revoice Pro with Digital Performer: To ensure files dragged from Revoice Pro are saved in the Digital Perfomer project open the DP Preference and Setting windows and set: Always copy imported audio to project audio folder.

  • iLok License - Queued - FAQ
    /faq/ilok-license-queued
    If you install an iLok license and it is displayed as Queued on the iLok Manager it can be for the following reasons. A first generation iLok only allowed for one product's license to reside on it at one time. Any other identical licenses would then ...

  • Microsoft visual c++ 2013 redistributable package (x64) appears to have failed - FAQ
    /faq/microsoft-visual-c-2013-redistributable-package-x64-appears
    When installing Revoice Pro you may see the following error message If you press yes the installation of Revoice Pro will complete.

  • My iLok USB Key has been lost/stolen/eaten by the cat - FAQ
    /faq/my-ilok-usb-key-has-been-lost-stolen-eaten-by-the-cat
    You should report the lost iLok at www.ilok.com and obtain an RMA number. Send the RMA number to support@synchroarts.com and we will replace the affected licenses.

  • Order or Authorization Problem? Are you waiting to receive your iLok License Activation Code? - FAQ
    /faq/order-or-authorization-problem-are-you-waiting-to-receive-your-ilok-license-activation-code
    If you have ordered from our store and have not received an email containing your iLok Activation Code, please: Check your email SPAM, JUNK, CLUTTER and INBOX folders for an email from synchroarts.com that contains the information you need. If you ...

  • No signal was detected in the guide audio - FAQ
    /faq/no-signal-was-detected-in-the-guide-audio
    VocALign needs to find a signal in the first 0.25 seconds of the guide and dub audio. If there is a very low level signal or digital silence this error will be displayed. You can prevent the error by adjusting the start of the selected audio. To ...

  • No Side Chain control in Logic Pro X - FAQ
    /faq/no-side-chain-control-in-logic-pro-x
    In Logic Pro X you may not see the Side Chain input at the top of the VocALign Plug-in window. To display the Side Chain control you need to enable Show Advanced Tools in the Logic Pro X preference panel. The Side Chain and other control will then ...

  • No audio is captured - FAQ
    /faq/no-audio-is-captured
    This note applies to VocALign Pro and VocAlign Project. When you capture audio that contains silence at its start it may appear as if VocALign has not captured any audio. However you will notice that the start time at the top left of the VocAlign ...

  • Drag and Drop from Revoice Not Working - FAQ
    /faq/drag-and-drop-from-revoice-not-working
    If you cannot drag and drop files from Revoice Pro into your DAW do the following: 1) Drag an audio file from Revoice to your desktop. 2) Try and drag the file from the desktop into your DAW. If you cannot drag the file into your DAW it may because ...

  • Im not getting the results I am expecting from Revoice Pro or VocALign - FAQ
    /faq/i-m-not-getting-the-results-i-am-expecting-from-revoice-pro
    Please contact support@synchroarts.com and send a screenshot showing the alignment problems and some example Guide and Dub audio that is causing problem and we will examine the problem and get back to you.

  • How do I delete the VocALign Pro plug-in from Pro Tools - FAQ
    /faq/how-do-i-delete-the-vocalign-pro-plug-in-from-pro-tools
    To delete the VocALign Project Pro Tools plug-in For Pro Tools 10 of earlier open the Pro Tools plug-in folder which is /Library/Application Support/DigiDesign/Plug-Ins and delete the file VocALignPro.dpm For Pro Tool 11 and later open the folder ...

  • How can I tell if I have the latest license for VocALign Project - FAQ
    /faq/how-can-i-tell-if-i-have-the-latest-license-for-vocalign-project
    Look in your iLok account for an unexpired license for Vocalign Project If you have an unexpired VocALign Project iLok license, it will authorize all VocALign Project 3 versions that can be downloaded here: ...

  • Extra silence in output audio - FAQ
    /faq/extra-silence-in-output-audio
    There is an issue in the current versions of Pro Tools 11 and 12 which can result in the length of the output audio created by VocALign being too long. The signal will be followed by an area of silence. To avoid this issue you need to do the ...

  • Error code 2717 - FAQ
    /faq/error-code-2717
    This error usually means that the Guide signal had been edited (e.g. cutting it in two or more pieces) since it was last added to VocALign. Although VocALign knows that the Guide has been cut, it cannot know which bit of the cut Guide to use for ...

  • How to use VocALign Project VST with Reaper 5.1 - FAQ
    /faq/how-to-use-vocalign-project-vst-with-reaper-5-1

  • How do I delete the VocALign Project plug-in from Pro Tools - FAQ
    /faq/how-do-i-delete-the-vocalign-project-plug-in-from-pro-tools
    To delete the VocALign Project Pro Tools plug-in For Pro Tools 10 of earlier open the Pro Tools plug-in folder which is /Library/Application Support/DigiDesign/Plug-Ins and delete the file VocALignASX.dpm For Pro Tool 11 and later open the folder ...

  • How to delete VocALign AU and VST plug-ins - FAQ
    /faq/how-to-delete-vocalign-au-and-vst-plug-ins
    On the OS X plug-ins can be found in /Library/Audio/Plug-Ins/Components/ and /Library/Audio/Plug-Ins/VST3 Just delete any files which start with VocALign

  • How to rescan a plug-in in Logic Pro X - FAQ
    /faq/how-to-rescan-an-plug-in-in-logic-pro-x
    If Logic is not displaying a plug-in you should check that the plug-in is listed in the Plug-in manager and rescan the plug-in.

  • How do I set the audio sample rate in Revoice Pro? - FAQ
    /faq/how-do-i-set-the-audio-sample-rate-in-revoice-pro
    Revoice Pro automatically sets its sample rate and resolution when you load an audio file into an empty Revoice Pro session.

  • How many licenses do I get when I purchase a product. - FAQ
    /faq/how-many-licenses-do-i-get-when-i-purchase-a-product
    Since we started in 1995, it has been Synchro Arts policy is to provide our customers with 1 license for each license purchased, in the same way as you get one computer or one piece of hardware when you purchase one item. If we offered two licenses ...

  • How do I use Selection Based Processing in Logic 10.3 with Revoice Pro - FAQ
    /faq/how-do-i-use-selection-based-processing-in-logic-10-3-with
    Logic Pro 10.3 added Selection-Based Processing, which lets you transfer audio from Logic to Revoice Pro 3.3 instantly. Watch the video with the link below to see how this new technique in action. HOW TO GET TIGHT BACKING VOCALS IN LOGIC PRO 10.3 ...

  • How to manually delete Revoice Pro from OS X - FAQ
    /faq/how-to-manually-delete-revoice-pro-from-os-x
    To remove Revoice Pro and its plug-ins from OS X you need to delete the following files In the Applications folder delete Revoice Pro /Applications/Revoice Pro.app To delete the plug-ins you need to delete the following files /Library/Application ...

  • Frequently Asked Questions
    /faq
    Top Questions I have lost my iLok Logic Pro 10.4 does not show VocALign or Revoice Pro Audio Unit Plug-in How many licenses do I get when I purchase a product. The computer that has my VocALign Project license no longer works how can I recover the ...